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GPT-6 Astra for IT Support: Faster Automation, but Humans Still Matter 

AI agents are becoming increasingly capable of interacting with software, but many businesses depend on older portals that lack modern APIs. Technicians must log in, navigate menus, update records and complete repetitive actions manually. Shield Technology Partners believes OpenAI’s GPT-6 Astra can help remove that bottleneck through its Forge platform, allowing AI agents to perform […]

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